SUPPORT
we're here to help.
Questions, issues, or feedback — reach out and we'll respond quickly.
Contact
Email us at [email protected].
We aim to respond to all inquiries within 2 business days (Seoul time, UTC+9).
What we can help with
- Account or data deletion requests
- Bug reports & technical issues
- Privacy concerns & GDPR data requests
- General feedback & feature suggestions
- Questions about your Saju reading
Pricing
Myeongly offers ad-supported free access and Premium LIFETIME, a $4.99 one-time purchase with no subscription. Purchases are currently processed through Google Play and managed with RevenueCat for entitlement verification.
Delete your account & data
To delete your Myeongly account and account-linked data, use Profile → Delete Account & Data in the app. You can also visit our account deletion page or email [email protected] for support.
Response times
- General inquiries — within 2 business days
- Data deletion requests — processed within 30 days (GDPR)
- Security issues— as fast as possible. Please use subject line “[SECURITY]” for urgent reports.